- Standard delivery is three to five working days from a confirmed brief and receipt of the product. Rush delivery under 48 hours is available for an additional fee.
- One round of revisions is included with every video. Additional rounds are available for a small fee, agreed before the project starts.
- Yes. Indonesian and English are each delivered as their own finished, edited video, priced as two separate deliverables rather than a translated caption added to one video.
- Usage rights define where the finished content can be used. Organic use on a brand's own channels is included by default. Running the content as paid advertising, or buying exclusive ownership, are separate, clearly priced options, always stated on the invoice.
- Yes, for beauty, lifestyle, and some travel content, the brand typically sends the product ahead of the agreed filming date. Shipping details are captured in the intake form.
- No, single projects are available with no ongoing commitment. Three month and six month contracts are available for brands wanting a locked rate and a steady content pipeline.
